FAQ | LocalCigSupplies
Find answers to the most common questions about ordering, payment, and delivery at LocalCigSupplies.
Shipping & Delivery
Estimated delivery time?
All orders are shipped via Australia Express Post
- QLD: 1–2 Days
- NSW: 2 Days
- VIC: 2-3 Days
- SA: 2-3 Days
- WA: 2–4 Days
- TAS: 2–4 Days
- NT: 2–3 Days
- ACT: 1–2 Days
How can I track my order?
A tracking number will be emailed to you once your order has been dispatched.
Order Status
Pending
Your payment is under verification. Please check your email for updates.
Processing
Your order is being packed and prepared for dispatch.
Completed
Your order has been shipped and tracking details have been sent.
Refund
Approved refunds are returned to the original payment method after return confirmation. Processing times may vary by bank.